More firms adopt
gay-friendly policies

The Chicago Sun-Times
June 25, 2004
BY SALLY DUROS

As Sunday's Gay Pride Parade approaches, coming out is becoming very in -- especially in executive offices.
While President Bush adds fuel to the political firestorm that is same-sex marriage, the most successful members of the lesbian/gay/bisexual/transgendered community -- LGBT for short -- are stepping up and out, taking a stand for their equal rights.

Standing alongside the LGBT execs are an unprecedented number of corporations embracing "inclusion" in their human resources departments through nondiscrimination policies covering sexual orientation and gender identity, domestic partner health insurance benefits, and other policies relevant to gays and lesbians.

During June, Gay Pride month, eight companies with large employment in Chicago -- Accenture, Bank One, CNA, Deloitte, Exelon, Harris Bank, LaSalle Bank and Quaker Oats -- are co-sponsoring a series of events promoting inclusive work environments. Their partner in the venture is the Human Rights Campaign Foundation, an LGBT activist group.
Employers' adoption of gay-friendly personnel policies have been snowballing recently, a trend that is expected to continue as a growing number of cities begin issuing marriage licenses to same-sex couples.

More persuasive to U.S. corporations than any legislation or politics is the market power of the LGBT consumer. Adding to the pressure is the well-established niche carved by LGBT people in a global culture fed by music, television, film and other media streams.

Chicago corporations aren't waiting to see who wins the legislative fight. The HRC Foundation created a Corporate Equality Index and ranked 32 businesses in Chicago on employer benefit trends related to the LGBT community.
Quaker Oats parent PepsiCo understands the strength of the LGBT consumer segment.

"It's our opportunity to be ahead of the game," said Pamela Culpepper, director of organization capability and inclusion for Pepsi's Quaker operation. "Our markets are consumer-based and changing. I help people understand what inclusion means. We are not trying to change people's values."

Wesley Combs, co-founder of Witeck-Combs Communications, said his company's research has found that 15 million Americans above age 18 are gay, with a buying power of $481 billion annually. He also says brand loyalty among the LGBT community is higher than among other populations.

Inclusion is even a factor in new theories of economic development. The 1990s "knowledge economy" is being displaced by the "creative economy." In The Rise of the Creative Class, author Richard Florida posits that creativity -- enabled by technology, talent and tolerance -- fuels emerging economies. Florida coupled his research with the just-released Gay & Lesbian Atlas by Gary Gates and Jason Ost, which uses 2000 U.S. Census data on same-sex households. The combined data found that cities with a strong LGBT community and high tolerance are ripe for entrepreneurship. Chicago ranks No. 15 among U.S. cities.

Combs said that is in large measure due to the LGBT community's strong business networks and effective organizations that evolved as a matter of survival.

"We are business people first, and LGBT people second," he said. That may explain why entrepreneurship is also popular among LGBT people: They find it easier to work for themselves than at companies with personnel policies that gays find stifling.

Bruce Dmytrow, vice president of CNA HealthPro, is gay and he is out. He says he is comfortable at CNA, but understands why some execs might not be at other companies.

"The LGBT community has a very big nucleus of individuals who are willing to stand up for what they believe in, and make a statement that we are no different than any other human being," he said. "Why should being gay be different than if I were black, a woman or any other culture?"

He said that when he encounters conflict, he focuses his support on young people in the LGBT community.
"A lot of gay men and women have the skills and the leadership to run Fortune 500 companies," he said. "More and more younger people are feeling comfortable coming out, and being who they are. But if the larger work force is not willing to embrace them, then I am not sure that we will be doing the best job getting the best people to work for our companies."

Employee resource groups provide support to colleagues who decide to come out, such as by quietly placing a partner's photograph on their credenza or using the rainbow motif in their workplace.

Dmytrow said, "We created a very informal (employee resource) group called PLUS: People Like Us at CNA."
He credited PLUS with being instrumental in creating domestic partner benefits at CNA in 1999, and the group provided a feedback system into the upper echelon that allowed CNA to provide funding and other kinds of support to the larger LGBT community in Chicago.

"You have to be willing to be a target, and many of us are willing to be targets because we believe in what we feel, and we believe in equality," he said. "You can get knocked down, but leaders will always pick up. I bounce back frequently."

Sally Duros is an independent journalist and writer.